Since 1995 KASTO has been making use of the possibilities of Remote-Support. The direct remote connection to control your machine or system enables
- A fast and detailed fault diagnosis even for complex challenges
- Fastest possibles support for questions on operation
- Review, change and optimization of parameters
- Direct software updates and upgrades
More than 80% of the reported faults can be resolved without using technicians. The security of the KASTO VPN solution is guaranteed by the use of certified security hardware.